Shipping policy

SHIPPING POLICY

NSW,VIC,QLD,SA,WA & ACT SHIPPING

All orders over $99 receive Free Shipping. 

We take extra care to make sure your order arrives fresh and in perfect condition. Because our products are perishable, we don’t use standard shipping instead, we’ve partnered with premium delivery services to keep everything chilled and safe on its way to you.
 • NSW, VIC, QLD, SA, WA & ACT Delivered via premium specialist chilled couriers. Your order stays refrigerated from our kitchen to your door.


We understand that freight costs may be higher than standard postage, but this ensures your order arrives in the same quality we created it fresh, safe, and ready to enjoy.

Order cut-off
Our Pronuts are hand made, and are prepared & baked fresh for all customers.

To ensure we're able to send our Pronuts out as soon as we finish preparing them, we have a weekly cutoff time on all orders. Orders need to be placed by 8PM Wednesday & Sunday, AEST.

Any orders placed after 8PM Sunday will be pushed into the following weeks order.

Delivery Locations

Due to our Pronut's being made fresh, with high quality ingredients & no artificial preservatives, we ARE currently able to deliver to addresses in NSW, QLD, VIC, SA, WA & ACT

Unfortunately, this means we are currently unable to deliver to TAS & NT addresses for small orders. 

Bulk orders are possible to TAS & NT Metro locations. Please contact us if you're interested in purchasing in Bulk.

Please note that shipping times may increase without notice due to high demand, carrier demand or holiday periods. Any advice given on shipping time is reflective of expected delivery dates, but are not a guarantee.

If you have special delivery instructions please include them as notes in your order, or email us directly at support@themacrohut.com.au You should also note any specific instructions to delivery drivers via email to support@themacrohut.com.au. Please include your order number.

PLEASE NOTE, our couriers are unable to deliver to post office, parcel locker or PO BOX addresses.

INTERNATIONAL SHIPPING

We currently do not offer shipping for international orders.

PROBLEMS WITH YOUR ORDER?

Please contact us, so that we can resolve any issues with your order. We will attempt to be back in contact with you within 1 business day. Email support@themacrohut.com.au